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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brandon Williams

Brandon Williams

August 24, 2024

1  out of  5
rating by Brandon Williams
"Complete lack of communication. I get mailed a letter saying I’m terminated from my policy for not providing an ID, no call or email, even asking for verification, then I have to call for clarification, get zero clarification, so I go ahead and cancel my policy. 2 months later I get an email during the weekend (of course not during business hours) that my payment is being processed as if it was never cancelled. All after raising the price after being with state farm for years with no wrecks."
We responded:
"Sorry that you were disappointed.  My staff consistently reaches out to let customers know when there are issues with their accounts.  We call, text, email, and mail to let them know.  We have 5 service people that take their jobs seriously in providing the best customer experience possible.  I personally looked into the communications after seeing your review and contact was attempted many times with no response. "
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April Colegrove

May 14, 2024

5  out of  5
rating by April Colegrove
"I have worked with May a few different times on multiple policies and she always goes above and beyond to help me!"
We responded:
"Thank you for taking the time to share your experience! We're thrilled to hear that May has consistently gone above and beyond to assist you with multiple policies. Providing exceptional service is at the core of what we do, and it's wonderful to know that May's dedication has made a positive impact on your insurance experience"
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Trevir Murray

April 26, 2024

5  out of  5
rating by Trevir Murray
"Lindsay was awesome and saved me $100 a month on my current quote! Thankyou again"
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Maritsa Romo

April 8, 2024

5  out of  5
rating by Maritsa Romo
"Thank you May for the great customer service!"
We responded:
"Maritsa, thank you for the great review! "
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Cheyenne McClain

March 11, 2024

5  out of  5
rating by Cheyenne McClain
"Lindsay was awesome !!! Made the process to get insured super quick and easy. She was super nice, definitely a great experience !!!"
We responded:
"Cheyenne, thank you for the awesome review! I am so happy Lindsay was so helpful! "
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Valeria Alvarado

February 27, 2024

5  out of  5
rating by Valeria Alvarado
"May was awesome, answered every question I had with helpful tips."
We responded:
"Valeria, thank you for the great review! I am happy May was able to help!"
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James Bassford

February 20, 2024

5  out of  5
rating by James Bassford
"Lindsey was super helpful and genuinely wanted to help me save money! Excited to see if they can help my friends & family save also!"
We responded:
"James, thank you for the great review! I am so happy Lindsey was able to help! "
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Will Miller

February 13, 2024

5  out of  5
rating by Will Miller
"Lindsay was extremely helpful and easy to work with!"
We responded:
"Will thank you for the awesome review! I am happy to hear that Lindsay was such a pleasure to work with! "
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Cynthia Smith

January 29, 2024

5  out of  5
rating by Cynthia Smith
"I would like to give kudos to Lindsay! She is very knowledgeable and helped keep my same current coverage from previous insurance company plus BONUS coverage! She is awesome and can help you with your insurance needs. Definitely will recommend & highly recommend Lindsay !!!"
We responded:
"Cynthia! Thank you so much for the fantastic review! I am so happy Lindsay was able to help with your coverage. "
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Amy Crone

October 7, 2023

5  out of  5
rating by Amy Crone
"This review is specifically for Rachelle. I spoke with her over the phone earlier this week, and she was extremely kind, friendly, and helpful. She explained to me why my bill increased, and also helped me find a bit of a discount. Thank you, Rachelle, for being amazing! Give that lady a raise."
We responded:
"Amy, thank you for such a wonderful review! I am so happy Rachelle was so helpful! We are always here when you need us and Rachelle, my team and I truly appreciate your review! "
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Peggy Foster

September 21, 2023

5  out of  5
rating by Peggy Foster
"Great staff!"
We responded:
"Thank you for the great review Peggy! "
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Maile Sherman

August 2, 2023

5  out of  5
rating by Maile Sherman
"I definitely recommend this specific State Farm because of Cathy. She was super kind and very helpful. She made the process of signing up incredibly easy and quick!"
We responded:
"Maile, thank you for such a wonderful review! I am so happy Cathy was abl to provide such great service. "
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DJ king

June 23, 2023

5  out of  5
rating by DJ king
"Great customer service"
We responded:
"Thank you for the awesome review DJ! "
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karla erwin

June 17, 2023

5  out of  5
rating by karla erwin
"Very friendly service!"
We responded:
"Thank you for the wonderful review, Karla!"
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Cilla 2 You

March 15, 2023

5  out of  5
rating by Cilla 2 You
"Great Service."
We responded:
"Thank you for the positive review! "
Profile photo of Alex “Kimmel” GK

Alex “Kimmel” GK

March 13, 2023

5  out of  5
rating by Alex “Kimmel” GK
"Mikaelyn Frost gave us great coverage and explained everything thoroughly, they were great help and we plan on insuring our future vehicles with them in the future!"
We responded:
"Alex, thank you so much for such an awesome review! I am so happy Mikaelyn was able to help. We are always here when you need is! "
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Kathy Cox

March 1, 2023

5  out of  5
rating by Kathy Cox
"The Chad Kirk State Farm Agency and their team member, Rachelle Blackwell, was able to save our family around $3000 a year on insurance for our home and autos. Their customer service has been amazing - they even discovered discrepancies in the history of claims with our former insurance company that was negatively affecting us. We are so pleased with State Farm!"
We responded:
"Kathy, thank you so much for such a wonderful review! I am so happy Rachelle was able to save you so much! Thank you for your support of our team! "
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Matt Strough

February 28, 2023

5  out of  5
rating by Matt Strough
"It can be daunting trying to find and switch insurance, but Mikaelyn at State Farm is awesome! She has been responsive and thorough getting the best homeowners and auto insurance for my family's needs. I definitely recommend going to Mikaelyn if you are thinking of switching or finding good insurance at a competitive rate."
We responded:
"Matt, thank you so much for the positive review and for recommending Mikaelyn! I am so happy she was able to provide such a wonderful experience for you!"
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Sonia Olvera

February 27, 2023

5  out of  5
rating by Sonia Olvera
"Cathy Zuniga was amazing during my new policy sign up. Thank you so much for being so helpful and getting back to me so quickly and answering every question I had!"
We responded:
"Sonia, thank you so much for the positive review! I am so happy Cathy was able to help!"
Profile photo of Gary Blackwell

Gary Blackwell

February 23, 2023

5  out of  5
rating by Gary Blackwell
"Chad Kirk office is AMAZING and Rachelle was great to work with!"
We responded:
"Thank you for the wonderful review, Gary!"
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Susan Neyra

April 22, 2022

5  out of  5
rating by Susan Neyra
"Are you shopping around for insurance? Try Chad Kirk, with State Farm insurance, you won't be disappointed."
We responded:
"Thank you Susan!! Our rates are outstanding and our coverage is even better."
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Paydence Prunty

April 22, 2022

5  out of  5
rating by Paydence Prunty
"Thank you Jillian Croasdale for meeting all of our insurance needs!"
We responded:
"Thank you Paydence for your appreciation of Jillian. She is amazing."
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Felix Mendoza

April 21, 2022

5  out of  5
rating by Felix Mendoza
"Im glad I decided to go with this insurance agency, Norma has been a very kind and helpful person with me and my family. They are always there for all my annoying questions lol. I really recommend. ASK FOR NORMA!!!"
We responded:
"Thank you Felix. Norma is amazing we are so fortunate to have her here."
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Mariah Pruitt

April 21, 2022

5  out of  5
rating by Mariah Pruitt
"Mikaelyn provided incredible customer service and was very knowledgeable. Highly suggest this office!"
We responded:
"Thank you Mariah for your praise of Mikaelyn. She is amazing."
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Eric Luttrell

April 21, 2022

5  out of  5
rating by Eric Luttrell
"Mikaelyn is the one you need to talk to for your Insurance needs"
We responded:
"Thank you for review Eric. Mikaelyn is amazing we are lucky to have her."